Affichage des articles dont le libellé est Mary Jo Foley. Afficher tous les articles
Affichage des articles dont le libellé est Mary Jo Foley. Afficher tous les articles

dimanche 24 juillet 2011

How Microsoft plans to sell a 'couple hundred million' more Windows 7 PCs before Windows 8

By Mary Jo Foley | July 22, 2011, 7:35am PDT

Summary

Given there’s still a year (give or take) until Windows 8 launches, what is Microsoft’s game plan to keep the bottom from dropping out of the Windows PC market?

Blogger Info

Mary-Jo Foley

As Microsoft’s fourth-quarter fiscal 2011 earnings made clear, Windows 7 sales — with the glaring exception of netbooks — are good, but not as good as they used to be. Given there’s still a year (give or take) s until Windows 8 launches, what is Microsoft’s game plan to keep the bottom from dropping out of the Windows PC market?

The enterprise market will likely keep Windows 7 sales chugging, as many larger businesses are only now finally deploying Windows 7, after months of planning and testing. And, as Microsoft execs said during yesterday’s earnings call, the emerging market countries are snapping up a lot of Windows 7, though at lower prices — and with substantially higher piracy rates — than the “developed” nations.

It’s probably safe to assume Microsoft will launch another upgrade-guarantee program, as it traditionally does a few months before a new operating system launch, allowing those purchasing current Windows-model PCs to get a free upgrade to the next Windows release once it’s out.

But Microsoft needs to keep consumer demand coming in for Windows 7 if the company plans to sell “those couple of hundred million PCs between now and ‘Windows 8′” that Microsoft expects to move, according to OEM Chief Steve Guggenheimer, who spoke at Microsoft’s recent Worldwide Partner Conference. (Note: Microsoft officials said that the company has sold 400 million Windows 7 licenses since the product was introduced in 2009.)

Even though Microsoft doesn’t make Microsoft-branded PCs, increasingly it is positioning itself as selling Windows PCs (no doubt thanks to a little lot of pressure from archrival Apple). This is one of the slides Microsoft General Manager of Worldwide OEM Distribution, Terry Hagerty, showed during her session on “OEM Through Distribution” (slide deck available to registered partner show attendees only) at the Worldwide Partner conference in Los Angeles on July 11.

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Microsoft has begun making available a “Windows 7 Featured PCs” list to distributors to try to get more information out about the breadth and depth of Windows 7 PCs available to consumers and businesses, Hagerty told her Partner Conference audience. This is a “best in class” list for sales, marketing and technical teams that Microsoft is hoping they use to “create excitement and demand for Windows 7 PCs.”


There are a number of Windows PC form factors and models that many current and potential users — who don’t go to trade shows where they can see lots of different Windows PC models from different vendors side-by-side — have no idea even exist. Retail chains usually only stock a few Windows PCs, and Microsoft brick-and-mortar stores, for now, are very few and far between. (Microsoft officials have said they plan to open 75 more MIcrosoft retail stores in the next two to three years, and will expand the stores internationally.)

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Here’s a sample of the July Windows 7 Featured PC list for consumers from Hagery’s slide deck:

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Here’s a sample of the Windows 7 Featured PC list for businesses:


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One observation: Microsoft isn’t touting any of the available Windows 7 PCs as “tablets” in these materials. It uses the word “companion” to describe slates/tablets in its two Featured PC sample pages. And the PC matrix slide above doesn’t use the “tablet” designation at all, either. Instead, it describes Windows “slates” as “PCs with no built-in keyboard or mouse and which use touch and/or pen for input.” Maybe Microsoft is trying to distance itself from its less-than-successful tablet past (and not-so-plucky tablet present)?

In any case, it will be interesting to see what happens with Windows and Windows 7 PC demand in the coming few months, as Microsoft finally begins sharing more specifics about Windows 8….

http://www.zdnet.com/blog/microsoft/how-microsoft-plans-to-sell-a-couple-hundred-million-more-windows-7-pcs-before-windows-8/10147

mercredi 20 juillet 2011

Another Outlook-sync problem hits Microsoft BPOS users

By Mary Jo Foley | July 19, 2011, 10:45am PDT

Summary

Users of Microsoft’s Business Productivity Online Suite (BPOS) suite are reporting on July 19 yet another “service disruption” — one that sounds very much like the June 22 one that affected a number of users of Microsoft’s cloud service.

Blogger Info

Mary-Jo Foley

Users of Microsoft’s Business Productivity Online Suite (BPOS) suite are reporting on July 19 yet another “service disruption” — one that sounds very much like the June 22 one that affected a number of users of Microsoft’s cloud service.

As happened last month, the BPOS disruption resulted in the service health dashboard not updating, leaving frustrated BPOS users in the dark about what was happening.

The problem this time, again, seems to be linked to Exchange Online, the cloud version of Exchange that is at the heart of Microsoft’s Google Apps alternative. Today’s downtime is affecting users in North America, Europe, Asia and Australia, according to a notice posted on Microsoft’s BPOS status feed.

(click on the image above to enlarge)

“Would you believe, another BPOS outage?” said one customer who e-mailed me around 1 p.m. ET on July 19. “I’m seeing issues with the web-based OWA (https://mail.microsoftonline.com), usually brings up a login page, and our mobile devices are having trouble syncing.”

“BPOS is experiencing yet another service interruption. Just like the one on June 22nd,” said another user who pinged me around the same time.

BPOS is a bundle of Microsoft-hosted Exchange Online, SharePoint Online and Communications Online. The successor to BPOS is Office 365, which Microsoft launched at the end of June. Microsoft officials have said they expect Office 365 to be more resilient than BPOS because Exchange Online in the Office 365 version has been architected to be multitenant from the get-go. (The Exchange Online version in BPOS is based on older Exchange 2007 code that was adapted to work in the cloud.)

I’ve contacted Microsoft Online Services for a status update on today’s BPOS disruption. As of 1:45 p.m. ET or so, te @MSOnline twitter account is saying that there’s an investigation of e-mail connectivity issues affecting the Americas.

As of 2 p.m. ET, @MSOnline said that the disruption was over and service restored:

As one of my twitter followers noted, all these BPOS issues are going to give a migration push to those willing to stay with Microsoft’s cloud service. But in the meantime, the disruptions are definitely detrimental for partners and customers who are sold on Microsoft’s cloud platform.

I’ve asked Microsoft officials if there is any plan to shore up BPOS as it exists now, knowing that migrations to Office 365 may take a year. If I hear back on that, I’ll let you know what the plan is.